Berenson and Mansfield

Marketing Automation & CRM Consulting

Transform Your Revenue
Engine

We help mid sized companies architect, implement, and optimize their marketing automation and CRM systems to drive revenue growth.

Our Mission

Built around your business, not a template.

Every business is different, which is why we don't believe in one size fits all solutions. Before recommending technology or process changes, we take the time to understand your business, identify the root causes of your challenges, and measure their impact on your bottom line. From there, we deliver practical CRM and marketing technology solutions that are tailored to your goals and built to create measurable business value.

Our Process

From audit to accountability.

01

Discover

We run a stakeholder survey across data collectors, custodians, and consumers, then compare it to what your database actually shows. This helps us better understand your challenges and opportunities for improvements.

02

Audit

Hands on analysis of CRM data and processes analyzing duplicates, field completeness, spam, deliverability, and routing delivered as a quantified GAP analysis with economic impact.

03

Roadmap

A quarter by quarter implementation plan covering deduplication, UTM structure, reporting, and deliverability, prioritized by ROI.

04

Implement

We build the workflows, automations, and AI assists. SOPs are documented for every change so your team owns it.

05

Measure & Re Survey

Six month re survey and dashboard review to prove the lift and identify the next wave of improvements.

What We Do

Solutions Across Five Pillars

A hybrid of human consulting and AI agents. We deliver monthly playbooks and dashboards, not more work for your team.

Strategy

  • Lead Lifecycle & Funnel Strategy
  • Customer Journey Strategy

Process

  • Lead Management & Routing
  • Sales Process & Pipeline Alignment

Data

  • Data Quality & Readiness
  • Data Enrichment & Standardization
  • Data Health Monitoring

Analytics

  • Analytics Hub & Reporting

Governance & Adoption

  • Governance & Controls
  • Adoption & Enablement

Why It Matters

The Value We Deliver

We turn fragmented systems into a unified revenue engine, so marketing and sales operate from one source of truth.

Revenue Growth

Align marketing automation and CRM around the metrics that matter: pipeline, velocity, and conversion.

Trusted Data

Clean, connected data with governance guardrails so your teams make decisions with confidence.

Operational Speed

Streamlined lead routing, campaign execution, and workflows that remove friction between teams.

Clear Accountability

Reporting and analytics that answer leadership's questions in minutes, not meetings.

Sample Case Study

$2.1M

Annual revenue at risk identified

47%

Prospect records flagged as low quality

$159K

Wasted ad spend on duplicate leads

6.6×

Projected 5 year ROI on cleanup

Challenge

Counselors couldn't prioritize prospects. Leadership couldn't trust cost per lead by channel. ~80,000 duplicates and 47% spam records polluted reporting.

Solution

Stakeholder survey → GAP analysis → standardized global forms → dedup automation → QA monitoring loop → 6 month re survey.

Outcome

A defensible business case: $485K cleanup investment projected to protect $3.2M in revenue over 5 years, a 6.6× net ROI.

AttributeBeforeTargetEconomic Impact
Duplicate Records8%2%$159K wasted spend recovered
Missing Country Info31%5%International segmentation unblocked
Spam / Invalid Email42%5%$47K/yr deliverability waste cut
Missing Program Field18%3%Nurture routing restored
Invalid Phone Numbers24%5%Counselor outreach time reclaimed

Free Diagnostic

Data Quality Assessment

Get a tailored assessment of your CRM and marketing automation data. It takes just a few minutes.

Get in Touch

Let's Talk

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